Comprehensive U.S. Market Support: From Customer Service to E-Commerce

Transcosmos delivers a complete suite of services designed specifically for U.S. companies seeking to grow profitably. Our Philippines-based team of 4,000+ English-speaking professionals provides premium customer support with American English proficiency, cultural understanding, and proven results—93-96% satisfaction and 92-98% first contact resolution rates. Beyond support, we offer end-to-end e-commerce solutions that optimize every aspect of your online operations, from store setup and marketing to delivery management. By combining industry expertise with cutting-edge technical capabilities, we streamline vendor management, enhance performance tracking, and improve operational efficiency—all at 60-80% cost savings compared to domestic operations. As your single-source partner, we provide a unified ecosystem backed by ISO 27001 certification and full data privacy compliance, ensuring your business thrives in the competitive U.S. market.

Premium English Support from Our Philippines Center—Cost-Effective Solutions for US Markets

Our Philippines delivery center delivers cost-effective, high-quality English support for US companies. Our 4,000+ professionals speak American English with natural pronunciation and bring strong cultural understanding of US business practices. We've delivered proven results—93-96% customer satisfaction and 92-98% first contact resolution rates—with 60-80% cost reduction compared to domestic support. Fully ISO 27001 certified and compliant with international data privacy standards.

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Comprehensive E-commerce Excellence in the U.S. Market

transcosmos delivers end-to-end e-commerce solutions that optimize every aspect of online business operations, from store setup to marketing and delivery. Our comprehensive approach combines industry expertise with cutting-edge technical capabilities to provide superior business outcomes - including enhanced performance tracking, improved operational efficiency, increased customer satisfaction, and optimized profit margins. As your single-source partner, we streamline vendor management and ensure seamless information sharing within a unified ecosystem, while also offering flexible a-la-carte services for specific needs. Through our data-driven operations and complete marketing solutions, we provide a true one-stop service that leverages our deep industry proficiency to drive measurable business success in the U.S. market.

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